Pep Boys, 403a Baltimore Pike, Bel Air, MD, 21014-0000, automobile parts & supplies-retail-new

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Pep Boys

Company Name: Pep Boys
Status: Active
State: Maryland
Post: 21014-0000
County: Harford
City: Bel Air
Address: 403a Baltimore Pike
Phone: (410)838-1000
Fax: unknown
Email: unknown
Contact Manager: Dan Mathis
Web site: www.pepboys.com
SIC code: 553111 Industry group: AUTOMOTIVE DEALERS & SERVICE STATIONS, Business category: AUTO & HOME SUPPLY STORES, Subcategory: AUTOMOBILE PARTS & SUPPLIES-RETAIL-NEW
Employees: 50
Gross Annual Sales (Revenue): USD $ 7,600,000
Overall: Pep Boys is a business categorized under auto & home supply stores, which is part of the larger category automotive dealers & service stations. Pep Boys is located at the address 403a Baltimore Pike in Bel Air, Maryland 21014-0000. The Manager is Dan Mathis who can be contacted at (410)838-1000.
Description: Tires | Auto Parts & Supplies,
Working hours: Mon: 08:00 am - 08:00 pm, Tue: 08:00 am - 08:00 pm, Wed: 08:00 am - 08:00 pm, Thu: 08:00 am - 08:00 pm, Fri: 08:00 am - 08:00 pm, Sat: 08:00 am - 08:00 pm, Sun: 09:00 am - 06:00 pm
Tags:
  • Tire shop
  • Auto repair shop
  • Oil change service
  • Towing service
  • Transmission shop
In summary:
  • I absolutely love my mechanics and sales service family here at Pep Boys!!!
  • PEP Boys of BelAir did a fantastic job with speedy service and good pricing.
  • Quick service and friendly staff as I waited.
Recommended: Yes: 0 No: 0Click here to Inform about a mistake 23 Rating:

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Pep Boys




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Review/Comment

Name: G.K.
Message: Andrew, the service rep, did a great job of listening to the concerns I had, asking questions, and getting it set up and done. Chris, the mechanic, shared some details of what he found and his take on it too. Thank you.
Name: T.H.
Message: A year ago I had 4 tires shipped to PB for my Chevy Silverado. Initially one tire went MIA but was eventually found and they were installed successfully. Took my vehicle back today for a plug due to a screw in the tire. What i liked was the ability to set up the appointment online and the work tracked through their app.
Name: M.P.
Message: Went to Pep Boys in Bel Air today after discovering someone had cut off the valve stem on my work van while parked in front of my house. Rueben could not have been more prompt, courteous and professional in his approach and repair of said tire/valve stem! Can't beat the price, and better yet, I was in and out in under 15 minutes! I'll definitely be a return customer next time Services are needed!
Name: N.H.
Message: I took my wife's car in to have a MD state inspection. The website was very easy to use to schedule an appointment. The guy at the front desk was friendly and accommodating. I will likely come back to this Pep Boys. Oh and the price for the inspection was very reasonable.
Name: S.S.
Message: I go in to fix specific problems and I’d like to come out with at least recommendations for fixes and why my dash lights are still on when I asked specially for that to be looked at. Just feels like they are just going to do anything tires related now because that’s all the business they have now. Took three hours for my service and was not told that the alignment person would be out when I was waiting in the lobby. Wasted a lot of time waiting when I could have just dropped off the car. Online app was also not functioning.. Communication was not good and the manager just said the guy was in training. Well then you should speak up and help me.
Name: T.B.
Message: UPDATED:::. I want to change my review.. everything was great until the next morning while on my way to a funeral 2 of my wheel covers blew off one hit the car behind me and left a little bit of damage. I contacted the store and took my car up for them to look at. Since the one only had a couple broken clips they said they would replace only the one that was ran over. I never had a problem with them until I bought the new tires. So the gentleman said he would call me in a day or 2.. it's been almost 2 weeks and not only have they not called or replaced it but they will not even return my call. So after spending over $600 I now have to pay to replace the wheel covers ( at least the 2) But I'm very disappointed because I was very pleased until they refused to return my call and message.. The gentleman were very professional. I expected to have a long wait but I was in and out. I had 4 new tires put on and got my oil changed in less than 2 hours. I will definitely be coming back for my automobile needs. I am very pleased with the service.
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